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Understanding Register Rewards (RR) * Walgreens Coupon Policy
Before we get started I want to thank my cashier Tim for being so helpful and answering my questions very patiently today. Thanks Tim!!
I went to Walgreens to “practice” doing Balance Rewards deals to see for myself exactly how they work so I could share my experience with you, our readers.
Here’s what I learned:
Q: Do you have to have the Balance Rewards card to get the sale prices, RR and Balance Rewards deals?
A. You have to have the card (or your phone number you signed up with) to get the Balance Rewards, RR and sale prices. I was told by customer service when I called that you don’t have to have a card if you don’t want one 
Q: Where do I sign up?
A: You can sign up online or in-store. You won’t receive a card if you sign up online.
Q: How much are the points worth?
A: The more points you earn the more they are worth.
Q: How long does it take for the points to show up in my account?
A: Your points will be credited 3-5 days after your purchase but will show up on your receipt balance immediately so you can keep track.
Q: Is there a limit on how many of the SAME Balance Rewards deals I can do in one transaction?
A. There is no limit as long as there is no limit posted in the ad or in store. I was told you can buy more than the limit stated BUT you will only get Balance Rewards for the limit.
You can see from my receipt, when I bought 2 of the Mitchum deodorants with a Balance Reward of 2,000 points each, I received 4,000 points! My receipt also let me know I need 1,000 more points to reach a cash value of $5.00.
Just make sure you look for limits so that you won’t buy something that won’t earn you points.
Q: If I buy something that offers Balance Rewards and pay for it with Balance Rewards points will I earn points on what I bought?
A: No, unfortunately anything paid for with Balance Rewards points will not give you more points. You’ll still get your points if you pay with RR!
Q: If I get a rain check for an item that offers points will I still get my points when I redeem it?
A: If you redeem the rain check the week the product is offered you’ll get your points. When the week is over you’ll get the sale price but no points.
Q: What if I have to return an item that gave me points or if I have to return something I bought with points?
A: If you return something that gave you points, the points will be deducted from your total. If you return something you bought with your points you won’t get your points back but will get store credit.
Q: Is there a limit on how many points I can redeem in one transaction?
A: The limit is 50,000 ($50.00). You can only redeem points in increments of 5,000, for example 5,000, 10,000, 15,000 all the way up to 50,000 points. For example: If your total is $6.00, you’ll only be able to use 5,000 points towards your purchase, leaving $1.00 to pay out of pocket.
If you have questions I haven’t covered post them in the comments section & I’ll do my best to search down the answer!
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Queen Mum has written 10456 posts on ConsumerQueen.com.
Queen Mum does all of our store matchups and misc deals.She also Helps Melissa with Coupon Classes.
{ 11 comments… read them below or add one }
I have two questions. If you get a rain check on an item that gives Balance Rewards, will you still get the BR when the item comes in? Also, if you have to take back an item that you received a BR for, will the BR be deducted from your balance? Thanks in advance.
Shelly, let me get back with you….those are two very good questions!
Shelly, here’s the answer to your first question: If you get a raincheck it will only give you your points if you redeem it that week. After the week is over you’ll get the sale price but no points.
Question 2: This is a two parter lol!! If you return a product you got points for, you will lose the points. If you bring back an item you bought with points you won’t get your points back but will get store credit.
Do you know if Walgreen’s plans to phase out the register rewards now that they are using the balance reward card? Thanks
Thanks for getting back so quickly with the answers!
I was disappointed today when at WAGS and he was ringing my stuff up, already had manu. coupons and when I went to give him my phone # for the Balance Rewards, he said it was too late that it had to be done at the beginning. How frustrating! I can go back and have them re-enter everything but what a waste of time.
So, if I sign up online, will I get an actual card? Or do I need to sign up in store to get a card?
Heather it takes about 7-10 business days to get your card when you sign up online. I’m not sure they are issuing cards at the store, you may fill out the paperwork but still have to wait for them to mail it.
I have a question . If I make two or more transaction do I have to show my balance reward card for every transaction ?
Yep, you’ll have to have your card scanned each time.
How do you know how many points are on your card now? Can we look online for the balance. Also How do you go about redeeming the points? Do you just give them the card first & say I have this many points & I want to use it towards my purchase or what?
Thanks,
Adele
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